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Explore How We Protect Your Personal Data

At skyexchange247, your personal data belongs to you — we collect only what we need to operate your account, process deposits via UPI, Paytm and PhonePe, and keep…

Data TransparencyAccount SecurityIndian Payment DataYour Access RightsRetention Controls

Explore the Lobby Read FAQ

Browse the Scope of Our Data Practices

skyexchange247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We process personal data submitted when you open an account — name, email address, mobile number and, where payment verification is required, details linked to your UPI handle, Paytm wallet or PhonePe account. We do not store full card numbers or bank credentials on our servers;

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payment rails handle that layer independently. The data we do hold sits on encrypted infrastructure, and access is restricted to teams with a specific operational need. Where local law in India requires us to share data with a regulatory or law-enforcement authority, we comply with that
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obligation and, where permitted, notify you. Our policy applies to every interaction on skyexchange247.vip and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Open a Data Request With Our Support Desk

If you want to access the personal data we hold, request a correction or ask us to delete your account information, our support team handles these requests seven days a week. Contact us through any of the channels below and include your registered mobile number so we can verify your identity before acting on the request.

Team online

Email Privacy Desk

Send your data access, correction or deletion request to our dedicated privacy address. We aim to acknowledge every email within 24 hours and resolve the request within the period required by applicable Indian law.

Live Chat Support

Start a live chat session on skyexchange247.vip to raise a privacy concern in real time. Our agents are available around the clock and can escalate data-related queries directly to the privacy desk without delay.

In-Account Help Centre

Log into your account, head to the Help section and submit a privacy ticket directly from the dashboard. Tickets submitted this way are pre-linked to your account, which speeds up identity verification and shortens resolution time.

HOW WE HANDLE DATA

Switch On Every Layer of Account Protection

Data handling at skyexchange247 covers six distinct areas — each one managed with a specific process so nothing falls through the gaps.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences from the settings panel in your browser at any time; rejecting analytics cookies does not affect account functionality.

Account Security Layers

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-step verification is available on your account settings page and adds a second check via your registered mobile number before any login is confirmed.

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, the transaction identifier is logged against your account for reconciliation purposes. Full payment credentials remain on the respective payment platform and are never written to our database.

Data Retention Schedule

Active account data is retained while your account remains open and for the period required by applicable law after closure. Data that is no longer legally required is deleted on a rolling schedule and is not archived indefinitely.

Third-Party Sharing Rules

We share data with payment processors, fraud-detection services and, where legally required, Indian regulatory authorities. We do not sell personal data to advertisers or marketing brokers; any third-party processor we engage is contractually bound to the same data-protection standards we follow.

How to Request Changes

Submit a written request via email or the in-account ticket system, include your registered mobile number and specify what change you need. We verify your identity first, then action the request within the statutory window — correcting inaccurate data, removing redundant records, or providing a full data export as applicable.

Get Answers on Data, Rights and Contact

The questions below cover the most common privacy concerns raised by account holders in India. If your question is not listed, our privacy desk is reachable via email and live chat at any time.

We collect your name, email address, mobile number and, during payment verification, the identifiers linked to your UPI, Paytm or PhonePe account. We do not collect payment credentials directly; those stay with your chosen payment platform.

We retain account data for the period required by applicable Indian law after closure, then delete it on our rolling schedule. We do not archive data beyond the legally required window or use it for marketing once your account is closed.

Yes. Submit a data-access request through email or the in-account ticket system with your registered mobile number. We verify your identity, then provide a structured export of the data we hold within the statutory timeframe under applicable law.

Some details — like your mobile number or email — can be updated directly from the account settings page. For corrections that require manual review, raise a ticket via the Help Centre and our privacy desk will action it after verifying your identity.

We share data only with payment processors, fraud-detection services and, where required, Indian regulatory authorities. We do not sell or transfer personal data to advertisers or brokers; every third party we engage is bound by equivalent data-protection terms.

We use session cookies for login continuity and analytics cookies to measure page performance. You can reject analytics cookies via your browser settings at any time. Doing so does not block access to your account or affect deposits and withdrawals.

Passwords are hashed and never stored as plain text. Two-step verification via your registered mobile adds a second authentication layer. Payment data from UPI, Paytm and PhonePe transactions is stored only as a transaction reference, not as raw credentials.

Explore How We Protect Your Personal Data

Open a Data Request With Our Support Desk

Email Privacy Desk

Live Chat Support

In-Account Help Centre

Switch On Every Layer of Account Protection

Cookie Management

Account Security Layers

Payment Data Handling

Data Retention Schedule

Third-Party Sharing Rules

How to Request Changes

Get Answers on Data, Rights and Contact

01 What personal data does skyexchange247 collect when I open an account?

02 How long does skyexchange247 keep my data after I close my account?

03 Can I request a copy of all the personal data you hold about me?

04 How do I ask skyexchange247 to correct inaccurate data on my account?

05 Does skyexchange247 share my data with third parties or advertisers?

06 How are cookies used on skyexchange247.vip and can I opt out?

07 What steps protect my account data from unauthorised access?

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